Purchase procedure
Only persons aged at least 18, who are not under guardianship and who have a home or other address in Romania, can place an order.
To buy and take possession of the products offered for sale on www.rozmarin-concept.com, it is necessary, but not mandatory, to go through the following steps:
- registering you as a user of www.rozmarin-concept.com and providing billing and delivery data;
- selecting the products you want to buy. The price of the products displayed on our website represents the price with VAT included.
- selecting the payment method. The following options are currently available:
- payment through the bank directly to the FIR DE ROZMARIN account based on a pro forma invoice;
- payment when receiving the products;
- payment by bank card.
- selecting the mode of transport. Orders can be delivered by fast courier or post. The modes of transport and the corresponding prices are detailed in the section Transport costs, below.
IMPORTANT: during promotions, the free delivery option depending on the value of purchases can be disabled due to the small additions we work with. In this case, the cost of transport will be paid separately by the customer to the courier company according to the chosen delivery option.
- confirming the data and sending the order. By placing an electronic or telephone order on www.rozmarin-concept.com, you agree to the form of communication (telephone or e-mail) through which the website operates.
Prices
The prices of the products displayed on www.rozmarin-concept.com represent the final purchase prices (the value added tax is included in the displayed price of the products). The prices do not include the cost of transport from the FIR DE ROZMARIN warehouse to the customer, which is estimated separately.
Payment methods
To pay for the ordered products, you can choose from the following payment methods: bank transfer/payment order, cash/cash on delivery and by card . The products offered by www.rozmarin-concept.com will be displayed on the website for an unlimited period, and may be withdrawn if the manufacturer/supplier no longer has the products available for sale. We make every effort to keep the database updated. However, FIR DE ROZMARIN cannot assume responsibility for ordered products that can no longer be delivered due to the fact that they are no longer in our stock or that of our suppliers or that the manufacturer no longer produces them. If you order a product that can no longer be delivered for the reasons mentioned above, we will contact you by phone to inform you of this. At the same time, if the value of the product has been paid by you, FIR DE ROSMARIN will return the respective amount in full.
Delivery time
In general, the products are delivered in 24-48 hours from the order. If the products will be paid for by payment order/bank transfer, the products will be delivered after confirmation of receipt of the money in the FIR DE ROZMARIN account.
Delivery costs
The cost of delivering the products differs depending on the selected mode of transport:
- 21 RON per order if the products are sent by Bookurier outside the Bucharest area and will be covered by FIR DE ROZMARIN if the order is up to 400 RON.
- 18 RON per order if the products are sent via Bookurier in Bucharest and will be covered by FIR DE ROZMARIN if the order is up to 400 RON.
For orders that exceed the amount of 400 RON, delivery is free and rozmarin-concept.com reserves the right to select the carrier based on the offer of the transport companies.
For orders in other country than Romania, please contact us directly via phone or email for a specific transport cost quotation.