Terms and conditions of use of the rozmarin-concept.com site

About us

This service is offered to you by S.C. Fir de Rozmarin S.R.L., based in Bucharest, hereinafter referred to as the Company or FIR DE ROZMARIN. You can contact us by the following means:

  • By mail to the correspondence address: str. Maicanesti, no. 8, Sector 1, Bucharest, Romania.
  • By e-mail to the following address: contact@rozmarin-concept.com - for questions regarding the order placement procedure, payment methods, delivery methods, payment confirmation, suggestions and complaints, for initiating collaborations and partnerships.
  • By phone at the number: (+4)0756218558.

About the online store

The online store is an e-commerce service that promotes and sells women's, men's and children's textile products.

FIR DE ROSMARIN wants to offer the best online experience. For this purpose, we must make sure that our services work flawlessly. You understand and agree (i) not to post, redistribute, upload or promote any communications or content that could harm or have a negative influence on our company, products or services; (ii) not to act in such a way or to use any device that would restrict, prevent, inconvenience or would not allow any other user to use or benefit from the rozmarin-concept.com site or that would affect the safety of the site or (iii) not use any device or attempt to use any engine, software, tool, agent, script or other device or mechanism (including but not limited to spiders, bots, crawlers, avatars or intelligent agents) to browse or search the site or to copy content from the site. We reserve the right to immediately block access to the site and close the account of any user who violates this provision or any other provision specified in these terms and conditions.

Intellectual Property

The content and design of the online store, as well as any other material related to it sent by you by email or provided by you in any other way (example: articles, news, product description and any other materials), belong to FIR DE ROZMARIN and/or its suppliers and are protected by intellectual property legislation. You may not use, reproduce or permit anyone to use or reproduce the materials without prior written permission from FIR DE ROZMARIN. You may not use frames ("frames" in the sense of the HTML language) or framing techniques ("framing techniques" in the sense of the HTML language) for brands, logos, or other information protected by copyright law (including images, texts, interfaces, forms ) of www.rozmarin-concept.com without prior written permission from FIR DE ROZMARIN. The limited, revocable and non-exclusive creation of hyperlinks to the index page of www.rozmarin-concept.com is allowed, as long as this action does not present the www.rozmarin-concept.com service in a false, misleading, derogatory or offensive light. You may not use the www.rozmarin-concept.com logo or other graphic properties or brands as part of hyperlinks without prior written permission from FIR DE ROZMARIN or its suppliers.

The website www.rozmarin-concept.com can be accessed for free, and the simple browsing of its pages is not conditioned by user registration (creating a user account on the website). However, in order to benefit from certain services offered by the site, such as purchasing the products offered by it, receiving the www.rozmarin-concept.com newsletter or personal alerts about the appearance of a certain product, you will have to register as a user (create a user account on the site). Registering as a user requires your prior acceptance of the Terms and Conditions of use of www.rozmarin-concept.com and its Privacy Policy. These regulations constitute the contractual basis of the relations between users and the Company. Since the provisions of the Terms and Conditions of Use and the Privacy Policy can be modified, please review them periodically. If you no longer agree with their provisions, please stop accessing/using www.rozmarin-concept.com services. If you use this site, you are responsible for maintaining the confidentiality of the access data in your user account of www.rozmarin-concept.com and you agree to assume responsibility for all activities performed from your user account, created on website www.rozmarin-concept.com. www.rozmarin-concept.com reserves the right to close user accounts, to modify or remove texts, images, hyperlinks, or to refuse the sale of products, at its own discretion.

Personal data

By registering as a user of www.rozmarin-concept.com, we will ask you for a series of business contact data, such as your first and last name, email address, but also other information that will allow you to be identified as a user of the www.rozmarin-concept.com service. concept.com. Also, to subscribe to the www.rozmarin-concept.com newsletter or alerts, you will need to provide us with a valid e-mail address. FIR DE ROZMARIN undertakes not to transmit or sell any e-mail address to other companies or third parties. For more details, please visit the privacy policy page.

Purchase procedure

Only persons aged at least 18, who are not under guardianship and who have a home or other address in Romania, can place an order.

To buy and take possession of the products offered for sale on www.rozmarin-concept.com, it is necessary, but not mandatory, to go through the following steps:

  • registering you as a user of www.rozmarin-concept.com and providing billing and delivery data;
  • selecting the products you want to buy. The price of the products displayed on our website represents the price with VAT included.
  • selecting the payment method. The following options are currently available:

- payment through the bank directly to the FIR DE ROZMARIN account based on a pro forma invoice;

-  payment when receiving the products;

- payment by bank card.

  • selecting the mode of transport. Orders can be delivered by fast courier or post. The modes of transport and the corresponding prices are detailed in the section Transport costs, below.

IMPORTANT: during promotions, the free delivery option depending on the value of purchases can be disabled due to the small additions we work with. In this case, the cost of transport will be paid separately by the customer to the courier company according to the chosen delivery option.

  • confirming the data and sending the order. By placing an electronic or telephone order on www.rozmarin-concept.com, you agree to the form of communication (telephone or e-mail) through which the website operates.


The prices of the products displayed on www.rozmarin-concept.com represent the final purchase prices (the value added tax is included in the displayed price of the products). The prices do not include the cost of transport from the FIR DE ROZMARIN warehouse to the customer, which is estimated separately.

Payment methods

To pay for the ordered products, you can choose from the following payment methods: bank transfer/payment order, cash/cash on delivery and by card . The products offered by www.rozmarin-concept.com will be displayed on the website for an unlimited period, and may be withdrawn if the manufacturer/supplier no longer has the products available for sale. We make every effort to keep the database updated. However, FIR DE ROZMARIN cannot assume responsibility for ordered products that can no longer be delivered due to the fact that they are no longer in our stock or that of our suppliers or that the manufacturer no longer produces them. If you order a product that can no longer be delivered for the reasons mentioned above, we will contact you by phone to inform you of this. At the same time, if the value of the product has been paid by you, FIR DE ROSMARIN will return the respective amount in full.

Delivery time

In general, the products are delivered in 24-48 hours from the order. If the products will be paid for by payment order/bank transfer, the products will be delivered after confirmation of receipt of the money in the FIR DE ROZMARIN account.

Delivery costs

The cost of delivering the products differs depending on the selected mode of transport:

  • 18.50 RON per order if the products are sent by Bookurier outside the Bucharest area and will be covered by FIR DE ROZMARIN if the order is up to 250 RON.
  • 12.90 RON per order if the products are sent via Bookurier in Bucharest and will be covered by FIR DE ROZMARIN if the order is up to 250 RON.

For orders that exceed the amount of 250 RON, delivery is free and rozmarin-concept.com reserves the right to select the carrier based on the offer of the transport companies.


For the products purchased through www.rozmarin-concept.com, you benefit from the warranty offered by their manufacturer against manufacturing defects. This means that any product purchased that has a defect before being worn/tried can be covered by a warranty. The warranty period will run from the date of invoicing the product to you.

Product description

The inclusion of any products or services on rozmarin-concept.com at a given time does not imply or guarantee that these products or services will be available at any time. We reserve the right to stop selling a product at any time. We make every possible effort to correctly display the characteristics of our products, including composition and colors. The color you see will depend on your computer system, and we cannot guarantee that your PC will display these colors correctly.

Returning products

www.rozmarin-concept.com makes every effort to be as accurate as possible. However, www.rozmarin-concept.com does not guarantee that product descriptions or other types of materials related to them are accurate, complete, current or error-free. If a product offered by www.rozmarin-concept.com is different from its related description on the website, you can return it in accordance with the provisions of the Website's Product Return Policy and in accordance with the Romanian legislation in force. The consumer has the right to notify the merchant in writing that he is canceling the purchase, without penalties and without citing a reason, within 10 working days of receiving the product in accordance with the provisions of Ordinance no. 130/2000. If you agree to exercise this right, you have the following obligations: (i) to return the purchased product, in the original sealed, undamaged packaging, at your expense; (ii) to return the purchased product in the condition in which it was delivered to you without having been used or tested. For other information about consumer rights, please visit the ANPC page: http://www.anpc.gov.ro/

Force majeure

www.rozmarin-concept.com, affiliates and/or in general the suppliers of products or services to www.rozmarin-concept.com cannot be held responsible for any delay or error resulting directly or indirectly from causes beyond the control of www.rozmarin-concept.com. This exemption includes, but is not limited to: errors in the operation of www.rozmarin-concept.com, failure of the Internet connection, failure of telephone connections, computer viruses, unauthorized access to www.rozmarin-concept.com systems, errors of operation, as well as the cases of force majeure stipulated by the Romanian legislation in force.


www.rozmarin-concept.com can display, on its pages, advertisements for the products in its offer as well as for products or services belonging to third parties. By using www.rozmarin-concept.com and by accepting its Terms and Conditions of Use and the Privacy Policy, you directly express your consent to be the recipient of these commercial communications.

Complaints regarding the violation of the law regarding the protection of intellectual property www.rozmarin-concept.com respects the intellectual property rights of third parties. If you have noticed that the site contains information that violates any right to intellectual property, please send us a notice to the email address: contact@rozmarin-concept.com, or contact us by phone or at the correspondence address, displayed in the About Us chapter of this document.

Applicable legislation

The services offered by the Company through www.rozmarin-concept.com are governed by the provisions of Romanian laws, especially Law 365/2002 on electronic commerce, Ordinance 130/2000 on consumer protection when concluding and executing distance contracts. The terms and conditions of www.rozmarin-concept.com are subject to Romanian legislation. In case of litigation, an amicable solution will be tried first, within 30 working days from the registration of the complaint, at the FIR DE ROZMARIN headquarters. In the event that an agreement cannot be reached within the previously specified term, the disputes between the Parties will be submitted to the resolution of the competent courts within the radius of the city of Bucharest.